Internal
Contact ops
Channels below are for Tanvrit employees only. Use the most specific channel; do not cross-post.
Operations (primary)
Internal Slack #ops is the 24×7 primary channel. Email mirrors only.
Security
Suspected vulnerability, incident, or credential exposure. Encrypt sensitive payloads with the team PGP key listed in 1Password.
Privacy / DPO
DPDPA Section 8(9) Data Protection Officer. Use for breach notifications (72h clock) and lawful-access requests.
Postal
Tanvrit Pvt. Ltd.
Sasaram, Bihar, India
Customer support is not routed through this portal.
Customers should email their app's support line — see tanvrit.com for the product directory. Operators who receive misdirected customer mail should forward to the relevant product's support inbox, not reply from ops.